Please Note: All TSR programs such as screen savers, anti-virus programs and any communication software that could interfere with the flash process must be disabled. If the flash process is interrupted, it could cause the modem to no longer respond.
Visit the PCI Plus Faxmodem support page to download flash file (Iz30100h.exe) for the Model 2920. It will enhance the functionality of the Model 2920 in all operating systems and correct the problem of system lockup due to an incoming call in Windows 2000. Just follow the prompts. You must shut down after running the flash file before the modem will respond properly. This flash file will run in Windows 95/98/ME/NT/2000 .