Stay updated with new information from Zoom, search for answers, or browse the categories below.
You can also send us an e-mail by clicking the Submit a Request tab, or chat live with an agent by clicking the Support tab on the right.


SmartFacts Customer Assistant

Administrator Apr 01 Knowledge Base / Cable Modems

NOTE: This answer applies to Zoom Cable Modem/Router Model 5352.

The default wireless password or security key is printed on the bottom label of your Cable Modem/Router as shown below. The SSID (wireless network name) is also printed on this label.


For more information on connecting your computer or device wirelessly, of if you want to change the default wireless settings, please click here.


Overview | Recent